Interview with Michael Ocansey, the developer of kuzima.com

Michael Ocansey - Developer of kuzima

Tech Digest (TD): Why did you develop kuzima.com?
Michael Ocansey (MO): To help improve the customer service culture in Africa a country at a time, starting with Ghana.
TD: What tools did you use and why?
MO: I used PHP and jQuery as the scripting languages, and mySQL as the database. I used PHP because it is my favourite language and I code faster using that language. I used mySQL because it's free and reliable.
TD: How long did it take you to develop it?
MO: 14 days
TD: What has been the response so far and how does it relate to what you were expecting?
MO: The response has been great especially since all we have done is promote it through social media. The impact will be greater if we do radio and billboard advertising. People find it convenient using the mobile web version from the smart phones.
TD: Do you have any competition? How is it affecting your business model?
MO: Gripeline from Nandimobile and Nevahold are doing something similar but I don't really consider them a competition because the models vary in some ways. Nevahold is focused on Europe and the US.
TD: What advice do you have for people developing such apps?
MO: One thing that sets an app apart is how much it is on point. Functionality and aesthetic wise. They should focus on building world class apps that appeal to the end user.